Bad Service received

<p>Good my name is Litha with ID number ********** 467083 my cell number ********** . This morning around 10:00 am i made a phone call to MBDCS call centre calling their number ********** enquiring about my Truworths account that was handed over to them and i spoke to Lungile who was very rude on me she even dropped the call on me as we were not getting along. This evening before 20:00 someone from MBD asking about when I am going to pay my account. I asked the consultant if I could speak to a supervious to report the bad service i received earlier, the consultant then called "Tumelo Kobue" whof claimed to be a supervisor. Tumelo advised me that the call was not dropped by the consultant but by their system, he advised me that their call centre was set to drop the calls when they reach a certain limit of time and i told him that he is talking nonsense and that was the end as he also dropped the call while I was speaking to him. Can this be investigated as kind of service is not acceptable.</p> <p> </p> <p>Regards,</p> <p>Litha </p> <p> ********** or ********** </p>