lN
lehlohonolo N
1 reviews | Active since Dec 2020
30 Dec 2020, 16:50
Bad Service, No delivery
called MBD Attorneys asking for a settlement letter for my Truworths account and was advised they can't assist and will get a statement email with verification of the arrangements made and that was around the 5th of December and still waiting. The lady I spoke to was impatient and advised the is nothing they can do. Really not happy as still waiting for the letter.
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Replies (2)
MBD's replyOfficial
31 Dec 2020, 09:11Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's reply31 Dec 2020, 09:11
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
lN
lehlohonolo N's updateReviewer Update
07 Jan 2021, 12:49Still awaiting feedback, I called today the company doesn't even have an arrangement letter to give to clients. I need to settle my account and can't without the arrangement letter
lN
lehlohonolo N's update07 Jan 2021, 12:49
Reviewer Update
Still awaiting feedback, I called today the company doesn't even have an arrangement letter to give to clients. I need to settle my account and can't without the arrangement letter