Bad service from MBD Attorneys Requesting a paid up letter

Item: MBD
Rating: 1
Author: duduzile Q

I have contacted MBD attorneys the first time on 30th October 2019 enquiring about the Capitec Bank Personal Loan account and the agent I spoke to told me that the account was closed on the 23rd February 2019 and I requested a letter confirming that so ever since I never got a letter and I have been calling and was told I'll get it after 30 minutes or someone will call me.. I'm very disgusted with the service.

Helpful (0)

Replies (2)

MBD's replyOfficial

04 Nov 2019, 09:14

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC

MBD's reply04 Nov 2019, 09:14

Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC

MBD's replyOfficial

05 Nov 2019, 09:19

Dear Sir/Madam

With reference to your query logged on the 02 November 2019.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD's reply05 Nov 2019, 09:19

Official

Dear Sir/Madam

With reference to your query logged on the 02 November 2019.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC