DN
David N
1 reviews | Active since Nov 2018
03 Dec 2018, 11:29
bad Service Edgars and MBD
My Edgars account was hand over to MBD I have settled the account in full as the settlement amount was give to me. I have called MBD to get my paid up letter and don't get proper answers , I have called Edgars and they say MBD must give it to me between MBD and Edgars I don't care I want my paid up letter the account is closed.
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Replies (6)0
Replies (6)
MBD's replyOfficial
04 Dec 2018, 08:39Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's reply04 Dec 2018, 08:39
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
DN
David N's updateReviewer Update
04 Dec 2018, 10:22Once again I have spoken to MBD again today all they say is they are working on this.
MBD took the money for Edgars the account is closed they need to provide me with a paid up letter
this is now serious as Between Edgars and MBD They not sorting this out SORT THIS MESS OUT
if you pay something and the account is closed you are must give a letter to say account paid up and closed when is this issue going to be sorted out MBD fees was R1712.36 very upset with this
bad service just not on
DN
David N's update04 Dec 2018, 10:22
Reviewer Update
Once again I have spoken to MBD again today all they say is they are working on this.
MBD took the money for Edgars the account is closed they need to provide me with a paid up letter
this is now serious as Between Edgars and MBD They not sorting this out SORT THIS MESS OUT
if you pay something and the account is closed you are must give a letter to say account paid up and closed when is this issue going to be sorted out MBD fees was R1712.36 very upset with this
bad service just not on
DN
David N's updateReviewer Update
04 Dec 2018, 10:25When you owe money they phone you 24/7 for payments the account was settled as save to get this account settled and now when you pay it finish you have to beg for the paid up letter.
DN
David N's update04 Dec 2018, 10:25
Reviewer Update
When you owe money they phone you 24/7 for payments the account was settled as save to get this account settled and now when you pay it finish you have to beg for the paid up letter.
DN
David N's updateReviewer Update
05 Dec 2018, 07:06Still waiting for my paid up letter I will log this everyday about bad service till MBD and Edgars sort this out.
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David N's update05 Dec 2018, 07:06
Reviewer Update
Still waiting for my paid up letter I will log this everyday about bad service till MBD and Edgars sort this out.
DN
David N's updateReviewer Update
07 Dec 2018, 11:05Still waiting for paid up letter everyday they promise and don't even take my call.
DN
David N's update07 Dec 2018, 11:05
Reviewer Update
Still waiting for paid up letter everyday they promise and don't even take my call.
MBD's replyOfficial
10 Jan 2019, 12:03Dear Sir/Madam
With reference to your query logged on the 03 December 2018.. In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 03 December 2018.. In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's reply10 Jan 2019, 12:03
Official
Dear Sir/Madam
With reference to your query logged on the 03 December 2018.. In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 03 December 2018.. In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC