ZM
Zibuyisile M

1 reviews | Active since Dec 2014

09 Mar 2021, 13:31

Bad service

I am very disappointed at your service. I settled my vodacom account on the 1st of March and sent POP to Tshegofatsa who doesn't even bother responding to my e-mails. I have been trying to get hold of your office and no one answers so that I can get settlement letter. e-mailed Tshegofatsa this morning and no reply at all. What does one need to do in order to get assistance here?

0
Replies (1)
MBD
MBD's reply09 Mar 2021, 16:26
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.