MT
Martha T

1 reviews | Active since Feb 2020

14 Sept 2020, 12:41

Bad Service

I am very dissapointed with MBD.I completed payment on the 25th of August until today I am still waiting for a letter and an update on my credit records. Their prices change all the time and I was not offered anything in writing,which Is sketchy! MBD does not provide updated information on my credit records which affects my Bureau records. MBD you are unfair!

0
Replies (2)
MBD
MBD's reply14 Sept 2020, 13:22
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.
MT
Martha T's update14 Sept 2020, 15:09
Reviewer Update
Thank you for attending to my letter issue with absolute urgency.The letter was sent to me now.

Thank you.