Bad service

Very bad service, the call center keeps phoning me more than once a day from different cell phone numbers, this is unacceptable, I have agreed with them that at this point i can only make a small amount each month to my discovery account but they do not want to hear, i keep telling asking them how else am i meant to pay more if i can't afford to or have the money to, this is not popia complient either, i have always paid my accounts and i have not missed any payments at all, this is not right at all. One hand does not know what the other is doing. This is unacceptable