BAD SERVICE BAD SERVICE

This morning I finally managed to get through to MBDCS and the person ( Ms Savang) wanted first to put me on hold and then wanted to continuously talk over me. I have requested for them to respond to me via email but they don't do business like that. You either listen them on a poor line that you can barely hear or they will just charge you. Then they threaten to put down the phone when I insisted that I want to communicate via email only as I would have proof and can follow up and follow through the amounts outstanding. Who in this modern day world don't want to communicate via email. The SMS that they send have only bare essentials and now details of the amount outstanding nor the invoice number. With the amount of ****s out there do they expect me to pick up the phone for every message I receive and phone. next time I will be ****med out of the little I have. <br> <br> They don't want to communicate with me in a manner that is transparent and appropriate and convenient to me so that I have documented prove of what is outstanding and what is agreed upon.