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Chantelle C

1 reviews | Active since Nov 2023

19 Mar 2026, 08:02

Bad service

I had a credit card account to payoff with them, which I paid every month. Last week I have settled the account, and now I am struggling to get my paid up letter from then, and to update my credit profile. I have phoned everyday,send emails, with NO response at all.

0
Replies (1)
MBD
MBD's reply19 Mar 2026, 08:29
Official
Good day Chantelle

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD