IN
Isabel N

1 reviews | Active since Jun 2016

25 Aug 2023, 12:15

Bad service

My Woolwoths credit account was paid up, with an discount 24 Jul 2023. They actnoledge the payment.in Aug 23. Since I have called and emailed to get an settlement letter and update my details at the credit bureu. This last 4 weeks I phoned an email on a regular basis. Nobody is able to assist me and send me back and forward from MBD and Woolworths Finsncial service. Is there a solution to this highly frustrated problem? Can somebody assist!?

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Replies (1)
MBD
MBD's reply25 Aug 2023, 12:29
Official
Dear Ms Nel

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD