TK
Tshidi K

1 reviews | Active since Mar 2013

30 Mar 2016, 15:46

Bad service

I have asked for my settlement amount and it was sent to me by Pelonomi. Then I called the call centre so they can give me your account number so I can settle it , the lady gave me the FNB account number *** and I have repeated the no. to her. Then on the 24th March 2016 phoned the call centre to find out if they have receive my payment the guy who answered said it will show on monday or tuesday. Now am getting sms and emails saying i haven't pay. I sent proof of payment to [Email Removed] you can check with her.

0
Replies (1)
MBD
MBD's reply31 Mar 2016, 11:03
Official
Hello Mabontle1222,

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC