mM
monica M
1 reviews | Active since Mar 2016
08 Mar 2016, 14:56
BAD SERVICE
I phoned the company for a settlement amount. I paid the amount, but 2 days late. Now they charge fees of almost R500 to my account. The persons that I spoke to took their time in helping me. I phoned yesterday - NO OUTSTANDING ... today - R500. Reason - The person that I spoke to, her PC went of so she couldnt inform me. They never confirmed the cell nr, so no call back was received. How can you pay an outstanding in full and still end up with arrears?
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MBD's replyOfficial
08 Mar 2016, 15:39Hello MonicaM123,
Dear MonicaM123 15:02 Tues 8 Mar
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear MonicaM123 15:02 Tues 8 Mar
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
MBD's reply08 Mar 2016, 15:39
Official
Hello MonicaM123,
Dear MonicaM123 15:02 Tues 8 Mar
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear MonicaM123 15:02 Tues 8 Mar
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC