mM
minah M

1 reviews | Active since Dec 2017

28 Jan 2019, 14:56

Bad service

I am very dissapointed with mbd on behalf of foschini i have settled my account they said the settlement letter will be send within 24hours after settling it until now i haven't received anything which is not fair,i need the letter urgemntly now when i call them they not answering their lines

0
Replies (2)
MBD
MBD's reply29 Jan 2019, 09:09
Official
 Dear minah mabonda , Jan 28 , 2019 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC 

Best regards,

MBD
MBD's reply29 Jan 2019, 09:11
Official
 Dear minah mabonda

With reference to your query logged on 28 Jan 2019/ 9:09.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. The matter has been addressed and resolved amicably.  Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC 

Best regards,