JM
Janice M

1 reviews | Active since Sept 2017

22 Sept 2017, 19:43

Bad service

I called the call centre on the 24th August and spoke a consultant that didn't have a clue how to help me. I then spoke to that consultants Manager. He promised me that I will get my paid up letter the first werk of September and my credit profile will be updated. I am still waiting for the paid up letter. I have never experienced such bad service.

0
Replies (2)
MBD
MBD's reply26 Sept 2017, 08:20
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,

MBD
MBD's reply02 Oct 2017, 09:55
Official

Dear Sir/Madam

With reference to your query logged on the 22 September 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,