SJ
Shannon J

1 reviews | Active since Jul 2023

13 Jan 2025, 14:08

Bad service

I recieved a settlement letter in November 2024,still not updated as paid or closed on my credit profile however it now shows as missed payments. Unacceptable as this negatively affects a person's credit rating.

0
Replies (3)
MBD
MBD's reply13 Jan 2025, 14:24
Official
Dear Shannon J

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
SJ
Shannon J's update16 Jan 2025, 08:13
Reviewer Update
Good day
Still waiting on feedback
SJ
Shannon J's update17 Jan 2025, 11:22
Reviewer Update
Still awaiting feedback