pT
patrick T

1 reviews | Active since Nov 2016

16 Nov 2016, 06:36

bad service

<p>MTN REFERED ME TO COLLECTION BY MBD ATTORNEY,I SETTLED THE ACCOUNT IN AUGUST BUT THIS PEOPLE KEEP ON DEBITING ME EVERY MONTH SINCE THEN I QUERID WITH THEM THEY SENT ME A FORM TO COMPLETE FOR REFUND EVEN TODAY I AM STILL WAITING I SENT THEM EMAILS WITH OUT ANY FEEDBACK,REVERSING AND STOPPING THIS DEBIT ORDER IS GOING TO COST ME MONEY AT THE BANK,EVEN THIS MONTH I AM DEBITED AGAIN R200.00 I AM SO FRUSTARATED I DON'T KNOW WHERE TO TURN TO NOW,PLEASE DO YOUR OUTMOST TO HELP ME. </p>

0
Replies (2)
MBD
MBD's reply16 Nov 2016, 08:48
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply24 Nov 2016, 12:03
Official

Dear Sir/Madam

With reference to your query logged on the 16 November 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC