1 reviews | Active since Aug 2016
Bad service
<p>I called Mbd on Tuesday the 16/08/2016 and spoke to 2 different agents on different occasions. The 1st was Adele ans the 2nd was Channel. The service I was offered was pathetic. I only called to request for a settlement amount of my account that's been handed over to them to be emailed to me. Not only they failed to assist me but they were also clueless about the whole thing. They told me to go the store and request for a settlement amount. My question is why would I still liase with the creditor when the account is handed over?</p>
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA
Dear Sir/Madam
With reference to your query logged on the 16 August 2016.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA
Dear Sir/Madam
With reference to your query logged on the 16 August 2016.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA