EC
Edmund C

1 reviews | Active since Apr 2022

06 Apr 2022, 10:23

BAD SERVICE

Closed Account Letter

The account has prescribed and closed and your contact center told me to send an email to obtain a Letter confirming this. No response nor acknowledgement has been received and apparently the relevant department does not have contact details except for an email. I don't know whether or not my email was received and how long it will take for the letter to issue, so please provide the letter on an urgent basis.

0
Replies (1)
MBD
MBD's reply06 Apr 2022, 10:28
Official
Dear Mr Claude

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD