JL
Jodine L

1 reviews | Active since Apr 2024

14 Oct 2025, 07:48

Bad practice

Please assist. Where can I report this Co for bad practice. They collect payments, but not reflecting on your statements or balance. No reply to any correspondence sent to them or answering phone calls.

0
Replies (2)
MBD
MBD's reply14 Oct 2025, 09:35
Official
Dear Jodine L

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
JL
Jodine L's update14 Oct 2025, 09:45
Reviewer Update
I am waiting on your reply as of 29 August 2025. You clearly does not prioritise your enquiries. To take money and not reflecting on statements or balance is *********.