Bad manners of call centre agents

<p>On 12 January 2017 at 16:15, I recived a call from one of the collection agents of MBD Credit Solutions. </p> <p>I was very upset at the manner she spoke to me. She was rude, unappologetic, illmannered and almost threatning.</p> <p>I am disappointed in this manner of conducting business, and asked muself if she was trained as such or that the company encouraged such behaviour from its agents. </p> <p>If this is the companies ethos, I then ask myself if the people making such phone call expect to be treated in that way. </p> <p>It is sad really for such a big company.</p> <p> </p>