1 reviews | Active since Jun 2013
Bad manners of call centre agent
I have received an sms on the 18 February 2019 inform me that I must contact MBDLC in regards to IZWE Loans. Notice I.T.O Sec 129. I have rep**** back that a statement must be send to myself of the alleged account. This morning a arrogant lady phoned me and this lady is the most rude person ever. Now this is how matters stand. No phone calls again from useless arrogant call center persons.!!!!!!!!!!!! She can speak to her kids and husband like she spoke to me!!!!!!!!!!!!!!!!!.
According to act 68 of 1969 this account is prescribed and the file must be closed and send back to your client. My name must also be removed from ALL ITC'S. I want a letter stating that this alleged account is closed and my name removed from the ITC'S.
If this is not done by the end of business 22 February 2019 I will take this matter further and post a article in all mayor newspapers as well instruct my attorney take to the neccassary steps.
Your complaint on Hello Peter has been noted.
Kindly forward your reference or identity number in order to assist further.
Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Your complaint on Hello Peter has been noted.
Kindly forward your reference or identity number in order to assist further.
Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.