VR
Violet R

1 reviews | Active since Mar 2012

22 Sept 2015, 09:17

bad customer service

Good Day <br> <br> Hope you got my email because I called you yesterday the line was busy I left a voice massage , I received a statement t<br> <br> Please I don't want you email because is not like the email has a statement or balance is just reminder that cost me R15 and you guys send it 3* a month wich is R45<br> And send 4 sms per month like really , I see I also get charged for calls I made to you about R19 what the hell why do u have to charge me for calling you guys<br> <br> I send several emails to 'Mamushi Jacobeth Modisane' she or he doesnt bother to reply <br> <br> I DNT WANT YOUR EMAILS AND SMS IF THEY GOING TO COS ME R700 PER MONTH I AM NOT GOING TO PAY FOR THE NOTIFICATION I MADE AN ARRAGEMENT WITH U AND AM HONORING <br> <br> COS IT INCREASES MY BALANCE I PAY FOR MAHALA COS IT GOES TO UR INCONTACT NOTIFICATION<br> <br> <br> Regards<br> Violet Ramatsukutla<br>

0
Replies (1)
MBD
MBD's reply22 Sept 2015, 09:31
Official
Hello violet.ramatsuku,

Dear violet.ramatsuku

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC