1 reviews | Active since Nov 2017
BAD CUSTOMER SERVICE
They keep on sending texts saying you made no payment when you did, they phone your relatives and not the person accountable for the account, the one call centre consultant says they will email you, the other consultant says they don't email statements.
They NEVER reply on emails! You ask them 100 times and they NEVER respond to your questions! They just keep on sending text messages saying "Please make drastic payment"
Dear Adeline Krogg, Mon, Nov 13, 2017 3:09 PM
We acknowledge receipt of your query and thank you for bringing this matter to our attention; kindly provide our offices with the account reference or identity number, we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD CREDIT SOLUTIONS (pty) Ltd
Dear Adeline Krogg, Mon, Nov 13, 2017 3:09 PM
We acknowledge receipt of your query and thank you for bringing this matter to our attention; kindly provide our offices with the account reference or identity number, we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD CREDIT SOLUTIONS (pty) Ltd