BM
Basetsana M
1 reviews | Active since Oct 2020
16 Oct 2020, 15:44
BAD BAD SERVICE
WHAT A TERRIBLE EXPERIENCE!!!
I am being totured and called every 5min for an account that has been closed in August.
I get atleast 10 calls everyday and I have sent emails with no action while getting calls everyday.
Sedelina is so rude and ***********!She put the phone down on my ears . Teboho is apparently the superviser, I have sent him an email on the 16th of September with my proof of payment and confirmation of closure of the Account from Absa, to date, NOTHING has been done!!!!!
This is so so so frustating!
I need this resolved asap
Helpful (0)
Replies (1)0
Replies (1)
MBD's replyOfficial
19 Oct 2020, 08:32Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's reply19 Oct 2020, 08:32
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.