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Nhlahla X

1 reviews | Active since Oct 2022

10 Jul 2024, 11:52

Bad attitude from MBD Credit Solutions agents

Hi MBD Credit Solutions, Will you please let your agents know that we not their kids. We are adults and we would like to be treated with respect. I just called their call centre regarding my MTN account and i wanted to make payment arrangements. Tjoo the attitude,and the girl ended up cutting d call on me cos i was giving her what she gave me and more. My issue is not resolved,what if i call again and i get to another unwelcoming agent. Its been months trying to deal with this,till this day i haven't been winning.

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Replies (1)
MBD
MBD's reply10 Jul 2024, 12:29
Official
Dear Nhlahla Xulu

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer
MBD