CD
Carla D
1 reviews | Active since Nov 2020
03 Feb 2022, 08:03
Bad attitude consultants
The staff from MBD has no way of talking to customers on the phone. They are abusive and don't give you a chance to talk. They need training when dealing g with customers because they have no people skills. They think when you are in debt, they can speak to you the way they want.
Helpful (0)
Replies (3)0
Replies (3)MBD's replyOfficial
03 Feb 2022, 18:17Dear Carla
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply03 Feb 2022, 18:17
Official
Dear Carla
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's replyOfficial
04 Feb 2022, 14:45Dear Ms Dreyer
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
MBD's reply04 Feb 2022, 14:45
Official
Dear Ms Dreyer
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
CD
Carla D's updateReviewer Update
09 Feb 2022, 16:254 days later and still no solution to the findings.
CD
Carla D's update09 Feb 2022, 16:25
Reviewer Update
4 days later and still no solution to the findings.
