CD
Carla D

1 reviews | Active since Nov 2020

03 Feb 2022, 08:03

Bad attitude consultants

The staff from MBD has no way of talking to customers on the phone. They are abusive and don't give you a chance to talk. They need training when dealing g with customers because they have no people skills. They think when you are in debt, they can speak to you the way they want.

0
Replies (3)
MBD
MBD's reply03 Feb 2022, 18:17
Official
Dear Carla

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply04 Feb 2022, 14:45
Official
Dear Ms  Dreyer

Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings. 

Kind Regards, 
Complaints Officer 
MBD
CD
Carla D's update09 Feb 2022, 16:25
Reviewer Update
4 days later and still no solution to the findings.