NM
Nnyalleng M

1 reviews | Active since Apr 2015

01 Apr 2015, 12:44

BAD ATTIDUTE

ACCOUNT NO: 9A***, MBD REF NO: ***... ON THE 23/02 I PAID R1500.00 INSTEAD OF THE R1200.00 YOU ASKED FOR...SPOKE TO KHOSI ON THE 16/03 AND ASKED FOR A PAID UP LETTER, SHE ADVISED ME IT WILL TAKE 2 WORKING DAYS TO RECEIVE IT.. CALLED AGAIN AND SPOKE TO FORTUNATE WHO PROMISED TO ESCALATE THE MATTER... CALLED ON THE 23/03 SPOKE TO A RUDE LINDA WHO TOLD ME TO BE PATIENT AND THE HUNG UP ON ME... CALLED AGAIN AND I WAS TOLD DANIEL THE MANAGER IS IN A MEETING AND HE WILL CALL ME BACK....YOUR SERVICE IS POOR... PLZ SEND ME MY PAID UP LETTER!!!

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Replies (1)
MBD
MBD's reply01 Apr 2015, 15:19
Official
Hello nnyallengmot,

Dear nnyallengmot

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC

Best regards,