KM
Kayla M

1 reviews | Active since Mar 2023

01 Mar 2023, 08:53

Bad above and beyond!!!

Bad above and beyond!!!

I have notice they like sending sms's to threaten a person. If one request an email or a call back. Nothing gets done at all! This is very frustrating and annoying. I have asking of them to request my bank account info from Vodacom and call me back to confirm it. It was does not at all. Now your office is demanding for money. I will take this up with Vodacom directly rather. You guys got time to play with people's hard earn money. The economy is already so ****

0
Replies (1)
MBD
MBD's reply01 Mar 2023, 09:40
Official
Dear Ms Moses

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD