nJ
nkosi J

1 reviews | Active since Dec 2013

24 Jun 2023, 20:11

bad

I have never seen such a company which abuse customer like MBD what the don't understand they just take issue of other company and make it as if they are the owners. please stop abusing customers I don't think that's customer service. the On Air called me on December saying they will come and fetch their decoder the guy by the name of Sandile Mbatha since then when I call him he doesn't return my call but it was easy when he calls me telling me that they have discover that their agent gave me wrong info so they were confirming my physical address. since now still waiting.

0
Replies (2)
MBD
MBD's reply26 Jun 2023, 08:04
Official
Dear Ms Nkosi

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply26 Jun 2023, 08:17
Official
Dear Ms Nkosi

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD