EM
Elias M

1 reviews | Active since Jan 2018

16 Feb 2018, 06:50

Awaiting Settlement Letter

Still today I wait for feedback and none has taken to tell me how far their investigations from finance. Is this how consumers are treated in today's world. I'm sick of this. My life is stand still because someone is not taking responsibility to do what their hired for. Why is no one giving me feedback, is my problem and this is a 3rd review and MBD CREDIT SOLUTIONS is caring less if it's a bad review or not. Instead what I'll receive is a standard response that is set for helopeter that our complains office will investigate, know let's see.

0
Replies (2)
MBD
MBD's reply16 Feb 2018, 08:41
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD
MBD's reply07 Mar 2018, 08:36
Official

Dear Sir/Madam

With reference to your query logged on the 16 February 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd