MK
Melanie K
1 reviews | Active since Aug 2009
01 Apr 2019, 08:34
Awaiting full & final settlement letter - not forthcoming
Awaiting full & final settlement letter MBD, how long does it take to get a full & final settlement letter from your company. You debited my account with R*****, on evening of 13 March 2019, as I requested. I have spoken to several ladies there, and asked for a paid up letter to be emailed to me, Mavis 13 March 2019, & Zikhona on 20 March 2019. I was told the email would be sent within 5 days. Am I too hasty? Today is 01 April 2019. Surely, it can't be taking this long .
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MBD's replyOfficial
01 Apr 2019, 11:42Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
MBD's reply01 Apr 2019, 11:42
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.