SC
Steven C

1 reviews | Active since Nov 2011

12 Jun 2017, 13:56

Apparently technologically challenged

<p>After waiting for 2 weeks, I have not received a decent response yet. Two different individuals have contacted me (1 email per person, one even going as far as to say IN THE EMAIL that he is not able to reach me on my email address. GO figure.) The other individual asked for my reference number which I sent through on the 31st of May. I have tried contacting them telephonically where the phone rings for 6-8 minutes without luck. Some of us do actually go to our places of work to DO work, not sit and try contact a so-called professional company which provides absolutely no feedback on mistakes/absolutely no clear communication from their sides. I, again state, you will NOT receive a single cent from me until I have something in writing regarding my numerous queries.</p>

0
Replies (3)
MBD
MBD's reply12 Jun 2017, 14:43
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,

SC
Steven C's update22 Jun 2017, 10:57
Reviewer Update

After, again, more than a week I have had 1 reply giving me entirely incorrect information. And, upon replying to Gontse Tongwane and Zukiswa Mhlobo, nothing was done reqarding the queries on where you get your information done. As far as I am concerned, MBD will not receive a single cent as I have queried this account numerous times. And please do not even attemot phoning me as I am not willing to pay you the ridiculous amount YOU charge for phoning me to correct YOUR issues.

MBD
MBD's reply10 Jul 2017, 09:22
Official

Dear Sir/Madam

With reference to your query logged on 07 July 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,