Appalling services, and very unprofessional

I have been getting numerous calls and sms links from this company since the 25 August saying they have bought my standard bank credit card account due to it being in areas, firstly the person sending me the sms cannot even spell to save their lives using abbreviations such as ur instead of your, the sms has not been addressed to me and has links, I have been receiving automated calls at 6am in the morning, I have since called them at least 10 time in the week for and official email with all the relevant information and had even provided my email address on every occasion. It is now the second of September and have still not received any emails or responses. The agents that took the calls are so rude and uneducated that they abruptly cut the call on me on several occasions and don't call back, I then got hold of one agent lucky on the 1st and asked to please email me all communications as I don't work on the basis of sms as there is a lot of ***** going around. Luck then gave me an email address for a ***, to address my concerns and 2 days later no response. How is this company still operating when the are so unprofessional and ***********, they cannot send an sms correctly leave alone beginning for an email to pay them. I have sent all screen shots of the incorrectly spelled sms and still no response from Percy? As they said when they call all calls are recorded, can the CEO PLEASE LISTEN TO HOW UNPROFESSIONAL your agent are and how rude and abruptly they cut the calls on me, well I also recorded all my calls and this can be provided. Please can the highest level manager call me or even the CEO for this company. I'm appalled by the service you have to offer and how harassing your agents, sms, and communication is. Very poor service from a legal division. Kindly call me on *** or I will not make any payments to you until you do.