MM
Malefu M
1 reviews | Active since Apr 2024
15 Apr 2024, 17:26
Appalling
Am extremely disappointed with MBD service.i have settled my cellc account with them on the 9th of March 2024,and requested to be furnished with a paid up letter from the 19th of March, but I have been given a run around till this day despite me calling them everyday but I still haven't received it.this is affecting my ITC profile as cellc cannot update my records without a paid up letter.please assist
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Replies (2)
MBD's replyOfficial
16 Apr 2024, 08:34Dear Malefu Mokhatla
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply16 Apr 2024, 08:34
Official
Dear Malefu Mokhatla
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MM
Malefu M's updateReviewer Update
21 Apr 2024, 20:24Thank you responce received,however cellc is giving me run around in closing my account and updating my ITC profile as you have not reported back to them that the account is settled.please report back to your client as this is affecting my credit rating.
MM
Malefu M's update21 Apr 2024, 20:24
Reviewer Update
Thank you responce received,however cellc is giving me run around in closing my account and updating my ITC profile as you have not reported back to them that the account is settled.please report back to your client as this is affecting my credit rating.