GS
Gavin S

1 reviews | Active since Dec 2016

08 Dec 2016, 12:24

Another threatening sms!

<p>My Truworths account gets paid via debit order every month. This month the debit order goes through and I start receiving threatening sms's. This is not the first time this has happened.</p>

0
Replies (2)
MBD
MBD's reply08 Dec 2016, 15:02
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,

MBD
MBD's reply09 Jan 2017, 13:37
Official

Dear Sir/Madam

With reference to your query logged on the 08 December 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,