Angry

“I am extremely disappointed with the way MBD Collections has handled my account. I settled my account in full over a year ago and have proof of payment. Despite this, they continue to phone me and insist that I still owe money. This is unacceptable and feels like harassment.

Every time I explain that the account has been paid in full, they ignore the evidence or give me the runaround instead of resolving the matter. It is very frustrating to be contacted repeatedly for something that was already settled long ago. Their records are clearly not updated, and their staff show little professionalism or accountability.

I have wasted time, energy, and money trying to prove myself over and over again when the responsibility lies with them to keep accurate records. No one should have to deal with this kind of stress after paying their debt in full.

Based on my experience, I cannot recommend MBD Collections. They need to improve their communication, update their systems, and treat people with fairness and respect.”