LM
Letty M
1 reviews | Active since Aug 2018
15 Apr 2025, 14:34
*********** and unprofessional agent
I'm written in a heart broken emotion, an hour ago I received a call from this number +*** the lady sweared at me in everyway she can so my question is how do I make business with such poor customer service? What will happen after I brought business to your company everytime when I need update or paid up letters,is this what I'm suppose to tolerate?? Remove my number from your database I don't ever want to hear from MBD again 🚮
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Replies (2)0
Replies (2)
MBD's replyOfficial
15 Apr 2025, 15:35Dear Letty M
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's reply15 Apr 2025, 15:35
Official
Dear Letty M
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's replyOfficial
17 Apr 2025, 13:16Dear Letty M
With reference to your query logged on the 15 April 2025.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MBD
With reference to your query logged on the 15 April 2025.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MBD
Best regards,
MBD's reply17 Apr 2025, 13:16
Official
Dear Letty M
With reference to your query logged on the 15 April 2025.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MBD
With reference to your query logged on the 15 April 2025.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MBD
Best regards,