******* and ****mers!!!!!

If I could give them a -100 rating I would. Please do NOT make arrangements with them to assist in getting accounts paid off, they're a bunch of *******. My Woolworths Store Card went into arrears as I wasn't working and had a mental breakdown. In good faith, when I started working again and they called to advise that my store card was handed over to them for non payment, I made an arrangement with them to pay R1500 per month. At this time, I had already made 2 payments onto the store card of R1500 each, as I started paying it as soon as I started working. Everything was going well and I could see the payments on my account statement on my Woolies app. After my payment was made on 23rd January 2026, I kept checking every week to see if the payment was reflecting on my Woolies statement, and it wasn't. I've made numerous calls to get this sorted, went to the bank to dispute the charge and was told by Capitec that I cannot dispute the charge. To make matters worse they've listed a default against my credit profile on Transunion.