CC
CAdolph C

1 reviews | Active since Nov 2014

28 Jan 2016, 11:06

Amounts added on to balance 4 times in a month

Please note that I am quite ****ed off with regards to how my account is being handled with MBD.<br> <br> This account is being paid since 2014 by debit order of R150.<br> <br> Please note that if by all means I wanted to increase the monthly debit order I WOULD HAVE DONE SO LONG AGO.<br> <br> What really **** me off is the fact that you guys are sending me SMS's 4 times on a monthly basis, which is added onto my account automatically inflating my balance. This is utterly pure bull sh#t! As per my statement November 2014 I was also charged R19.41 4 times for phone calls which was made to me. I am disgusted coz I cannot call them, then I get charged, I cannot email them coz I get billed. This account will then never be paid up if it continues in this way<br> <br> I don't want that sms's, if I was in a position to increase my debit order or payments I was going to. So stop treating me like a flippen non payer cause I am paying the account as per our arrangement<br>

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Replies (1)
MBD
MBD's reply28 Jan 2016, 11:30
Official
Hello CrystalLJ,

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC