NT
Nomthandazo T

1 reviews | Active since Dec 2011

03 Mar 2016, 11:48

Agent With Stinking Attitude

I phoned MBD on the 26th of February 2016 to ask that my cellphone number be removed from their records because I don't owe any of their clients. A girl named Clarissa answered and bluntly told me to ignore the incessant SMSes I've been receiving and then hung up before I could answer her. I phoned again and spoke to a guy named Meshack who guaranteed me that my number will be removed but that turned out to be a lie because today I received another threatening SMS from MBD saying that I must pay my Woolworths account. I have never had a Woolworths account in my entire life!!! This has been going on for over a year and I have complained several times but nothing seems to be happening to rectify this situation. I have both of the aforementioned call recordings as proof.

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Replies (1)
MBD
MBD's reply03 Mar 2016, 13:30
Official
Hello Nomtee,

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC

Best regards,