African bank account via MBD

I am writing this review with so much sadness. I have emailed and called their customer service department, spoke to someone that gave me a managers email (***) and no one has acknowledge my email. I have been sending follow-up nonstop regarding my query and received no response. On the 6th of September when I sent my 3rd email stating if I should take my query to hello Peter or will someone assist, only then I received a confirmation back of my query number ( QWR***) however 10 days has passed and no response or call.

I trust and hope I will get assistance or I will have to revert to the actual client directly.