1 reviews | Active since Jul 2017

27 Jul 2017, 11:03

Account settlement

<p>I recieved an sms today telling me that you acknowledge the payment I recently made towards my virgin active account and that i should call MBD to make further arrangements to pay. I have however settled my account and have been trying to call you a million times since monday to ask for my settlement letter with no luck.</p> <p>This is all so confusing, please get back to me.</p> <p>Kind regards,</p> <p>Priscilla</p>

0
Replies (2)
MBD
MBD's reply27 Jul 2017, 11:43
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply03 Aug 2017, 14:32
Official

Dear Sir/Madam

With reference to your query logged on the 27 July 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC