Account settled for Standard Bank personal loan with Munnik Basson Dagama Inc. Attorneys said now not to be settled

<p>My personal loan account with Standard Bank was handed over to Munnik Basson Dagama Inc. Attorneys and around October 2015 they sent an sms with amount to settle of R39 176-10.</p> <p>On the 30th October 2015 I paid R35 000-00 and on the 3rd November the balance of R4 176-10.</p> <p>In December 2015 I called Munnik Basson Dagama Inc Attorneys requesting a letter stating that my account is settled. The consultant I spoke to was Elizabeth and she checked my accounts and said I will receive the letter within 3-5 days. And I did not receive that letter.</p> <p> </p> <p>My son called again in January and spoke to Felicia this time and she checked the account and she said they apologise and will send it within 3-5days and i did not receive that letter.</p> <p> </p> <p>About 10days later after my son called, i made the call again together with my son (conference call) spoke to Elizabeth and this time said there is an outstanding amount of R60 000-00 and I told her that I spoke to her in Nov/Dec 2015 and she confirmed settlement and they had sent me the settlement amount in October 2015 of which I did settle. She (Elizabeth) gave me another number to call which I have tried calling to date and there is no answer on that number.</p> <p> </p> <p>Munnik Basson Dagama Inc. Attorneys are now sending me messages that I am owing. Someone please assist in getting this resolved</p> <p> </p> <p>My account number is *** (at Munnik Basson Dagama Inc. Attorneys)</p>