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Frikkie B
1 reviews | Active since Mar 2016
09 Jun 2020, 12:41
Account paid up, not removed from TransUnion
I settled an account with Standard Bank that was listed on TransUnion at the end of April 2020. Got the paid-up letter, however the account is still showing up on ITC. Nobody replies to emails and there's never an answer when calling. I'm stuck with this adverse listing on my credit profile. MBD is quick to place someone on ITC, but not when it comes to removing it. Absolute pathetic experience.
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MBD's replyOfficial
10 Jun 2020, 09:37Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's reply10 Jun 2020, 09:37
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
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Frikkie B's updateReviewer Update
10 Jun 2020, 09:45I contacted Standard Bank who informed that the account that I was told by MBD was settled, still has a balance owing and accruing interest.
Where is the money that I paid to MBD and why has it not been transferred to Standard Bank? If this is not resolved immediately by closing the account with Standard Bank and my listing with TransUnion removed, I will lodge a complaint with the NCR, the relevant ombudsman, the Law Society of South Africa and also a charge of ***** against MBD.
Where is the money that I paid to MBD and why has it not been transferred to Standard Bank? If this is not resolved immediately by closing the account with Standard Bank and my listing with TransUnion removed, I will lodge a complaint with the NCR, the relevant ombudsman, the Law Society of South Africa and also a charge of ***** against MBD.
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Frikkie B's update10 Jun 2020, 09:45
Reviewer Update
I contacted Standard Bank who informed that the account that I was told by MBD was settled, still has a balance owing and accruing interest.
Where is the money that I paid to MBD and why has it not been transferred to Standard Bank? If this is not resolved immediately by closing the account with Standard Bank and my listing with TransUnion removed, I will lodge a complaint with the NCR, the relevant ombudsman, the Law Society of South Africa and also a charge of ***** against MBD.
Where is the money that I paid to MBD and why has it not been transferred to Standard Bank? If this is not resolved immediately by closing the account with Standard Bank and my listing with TransUnion removed, I will lodge a complaint with the NCR, the relevant ombudsman, the Law Society of South Africa and also a charge of ***** against MBD.