BS
Boitumelo S

1 reviews | Active since Jun 2017

05 Mar 2018, 13:48

ACCOUNT FULLY PAID BUT STILL NOT UPDATED

I have fully paid my account in November 2017 but they still have not updated it. When i check my credit report it still says i owe them. I have called their office several times and no one seems to know whats going on. I even sent emails but no one is replying to my emails.

0
Replies (2)
MBD
MBD's reply05 Mar 2018, 16:11
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply16 Mar 2018, 10:56
Official

Dear Sir/Madam

With reference to your query logged on the 05 March 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd