RT
Reuben T
1 reviews | Active since Apr 2019
22 Feb 2023, 04:01
Account doesn't show up
You keep on sending me sms and calling me about my one account but when i check on the self service portal of the website to check accounts thatvi have only the paid up account that was my RCS account. According to the website the reference number you gave for the Capfin account doesn't pick up. Please fix this and i am still waiting for a reply for my previous email query.
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MBD's replyOfficial
22 Feb 2023, 08:23Dear Mr Taylor
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply22 Feb 2023, 08:23
Official
Dear Mr Taylor
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD