1 reviews | Active since Feb 2018
ACCOUNT DESPUTE.
I have received an sms from these people saying that I owe OnAir and I have been handed over to them. I called them to find out i spoke to Elroy and Mpho Morake. They are telling me that my name was handed over to them by OnAir yesterday on 2021/05/20. When I questioned them about it and told them to remove my name from their database as i don't owe ONAIR or even have an account with them. And they told me that they can't removed my name from their database and I must call OnAir.
Mpho gave me the numbers but there was no one answering at OnAir. She also gave me an email address for the MBD Query department which is ***. I have sent the paid up letter from OnAir that I received on 2019/09/26 that states that I have paid up my account and its closed.
I was my name removed from MBD's database as in yesterday. I don't want my name to be blacklisted for *******. Remove my name and my details from your data and stop sending me sms' or calling.
Remove my name pls.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd
