ZM
Zinhle M

1 reviews | Active since Dec 2021

25 Apr 2024, 10:22

Account debited while it was not owing

MBD debited my account while they have confirmed that account was fully paid, I have sent numerous emails and made phone calls - no one seems to help me… I received a notification on Monday that they were going to debit account, I called them and they confirm that my account was not going to be debited

I need my money back

0
Replies (1)
MBD
MBD's reply25 Apr 2024, 10:52
Official
Dear Zinhle Mkhaliphi

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD