kK
kelli K

1 reviews | Active since Feb 2013

15 Jun 2015, 15:21

ACCOUNT CLOSED IN 2013 GETTING HARRESSED

My virgin mobile account was closed in DEC 2013 as paid up. <br> this year since early march i have been harassed almost daily by MBD regarding payment of an account. each time i call i requested their statement of my account, i know they can produce this as i have working with debt collecting systems before. i have my bank statements showing that the amount has been paid a long time ago. <br> <br> they even state that last payment was made last year april. each time they send an sms to me it is of a different amount. sometimes less sometimes more.<br> <br> and now my husband has been getting sms for a virgin mobile account that he doesnt even have and never in his life signed up for.<br> <br> this is madness

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Replies (1)
MBD
MBD's reply17 Jun 2015, 08:33
Official
Hello animalistix,

Dear animalistix

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC