1 reviews | Active since Jul 2016

20 May 2019, 17:01

ABUSE OF LEGAL PROCESS

In am unemployed and have been so since August 2016 when I lost my job and ended up being unable to make further payments towards my Foschini account. The past week (13-20 May 2019) I received an average of TWO PHONE CALLS PER DAY, Mon-Fri, from MBD Attorneys regarding the aforementioned FOSCHINI account. I explained repeatedly that I am STILL unemployed and STILL cannot make any payments towards this account. Today I asked the call centre agent who is paying for these phone calls. She informed me that I am. It therefore appears that MBD Attorneys are DELIBERATELY adding UNNECESSARY LEGAL COSTS to my existing debt as it is OBVIOUS that my financial situation and employment status will NOT change in 24 hours and will NOT change within 7 days. It is therefore POINTLESS to contact me TWICE A DAY, every day, for an entire week. This behaviour amounts to an UNADULTERATED ABUSE OF LEGAL PROCESS and I am of the opinion that it should be reported to the relevant Law Society.

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Replies (2)
MBD
MBD's reply21 May 2019, 08:36
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER 
 MBD Legal Collections (Pty) Ltd 
MBD
MBD's reply24 May 2019, 14:25
Official
Dear Sir/Madam
 With reference to your query logged on the 20 May 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. 
 Kind regards COMPLAINTS OFFICER
 MBD Legal Collections (Pty) Ltd